Contact Us
Using this contact form
Messages sent through this page go directly to the editorial team that runs this review site, not to the casino operator itself. The information you type into the form is read only by the people responsible for the content on this website. It is not shared with Karamba, with any other casino, or with any marketing partner for promotional purposes.
If you are writing about a specific review, a bonus offer, or a page on this site that appears inaccurate or outdated, say so plainly in your message. The more precisely you point to the page and the detail you believe is wrong, the faster the team can verify the claim and correct it. Screenshots or dates of when you saw the information are useful additions.
Feedback about the website itself — how it works, what is missing, what is hard to find — is read with the same attention as a complaint about a published review. Every message is reviewed, and patterns in what readers raise are used to decide what gets updated or fixed on the site. There is no automated reply and no standard template; each message is assessed on its own content.
What to include in a message
A useful message names the specific page or topic you are writing about, states the issue in one or two sentences, and explains what outcome you expect. For questions about a casino bonus or a wagering term, include the exact wording you saw on the operator’s site, because those terms change frequently and the version you read may differ from what the review was based on.
For complaints about a review, distinguish between a factual error and a difference of opinion. A factual error can be corrected; a disagreement about a rating is noted but does not change the published verdict. For anything concerning your own account at Karamba — a deposit problem, a withdrawal delay, a verification request — this form is not the right channel. Handle those matters directly with the casino’s customer support, because the editorial team has no access to player accounts and cannot intervene in them.
How your information is handled
Information written into the form is kept only as long as necessary to respond to your message and to implement any correction that results from it. The content of your message is not added to a mailing list, not used for profiling, and not sold or rented to any third party. If you ask a question that requires a response, the reply is sent to the address you provide in the form, and no further contact is made unless you write again.
This website is an independent review publication. It has no ownership or operational link to Karamba, and neither the casino nor any other company dictates what appears in these pages. Messages that ask the editorial team to remove a negative review, to raise a rating, or to publish a sponsored placement in exchange for payment are declined, and the request itself is recorded as a matter of editorial policy.
You do not need to provide more information than the form asks for. Any personal details you choose to include beyond the minimum — such as your location or your player status — are used only to understand the context of your message and are subject to the same handling described above.